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Sunday, September 01, 2002

blah

Put 3 new images up. Nothing exciting. Just bored.

I need to stop taking photos on my way to work and shoot something else. My subject matter is getting rather boring. :-/

Ho-hum.
-----3:27 PM-----

Nice Pants

Customer Satisfaction. Much to my surprise I have received a satisfactory response from the customer service department at David Jones. I sent them an email regarding a pair of trousers I purchased. I shall not go into details, Instead I will let the emails speak for them selves.

---------------------------------------------------------------------

Date: 27/08/2002 14:26
To: contactus@davidjones.com.au
Subject: Complaints


Dear David Jones,

This is not really a complaint as such. I generally have an excellent
experience shopping in your stores.

But recently, less than 2 months ago, I purchased a pair of Ralph Lauren
Polo trousers; a beige soft corduroy.

Whilst I am very happy with the trousers in general they are wearing out
At an alarming rate!

The area around the crotch is virtually thread bare and worn to nothing.

Now I haven't worn the pants that much. Generally only to work on a few
days when I am not in a suit.

I realise that you do not manufacture these garments. But I do not know
How to contact Ralph Lauren directly. So I was wondering if you would be
Able to help.

I was hoping that some sort of compensation for having received a sub
standard product could be provided? Perhaps in the way of vouchers for
Your store? Or maybe a replacement?

I purchased them in the Melbourne store by the way. I am not sure if I
still have the receipt though.

Many thanks for your time.

I look forward to hearing from you.

Yours sincerely

Alex.

---------------------------------------------------------------------

---------------------------------------------------------------------
Date: Tue, 27 Aug 2002 14:26:09 GMT+10:00
To: Alex
Subject: Acknowledgement from David Jones Online.

Dear Alex,

Thank you for contacting David Jones Online Customer Service.

We aim to respond to your query within one working day.

Neil Boswell
Customer Service Manager,
David Jones Online.
---------------------------------------------------------------------

---------------------------------------------------------------------
Date: Wed, 28 Aug 2002 11:48:26 GMT+10:00
To: Alex
Subject: Re: Complaints

Dear Alex,

Thank you for contacting David Jones Online.

We have contacted our Bourke Street Store and they have advised that
can refund the pants if you have a receipt. If you do not have a receipt
you can exchange the pants but it is possible you might not get a
refund.

The store have advised once you are in the store and you lodge your
complaint through them they will pass it on to our Head Office who will
take charge of the situation.

If you have any further enquiries please do not hesitate to contact us.


Regards

Caroline
David Jones Online
Customer Service


-----2:09 PM-----

fixed the pics

I fixed the picture window open thing. I didnt know I need to name each window. Actually I didnt know the windows were named, so by copying the code I was giving every link the same target window name. Hence each picture would open into the same window. Simple beginner JS stuff I guees. But then I'm not too sharp at this stuff. ^0^
-----1:48 PM-----

Kettle full of Ants

Yes thats right. I had a kettle full of Ants. Who knows how long they had been there. All dead, all boiled, all floating, all the time. 24 hour a day dead Ants. Gross.
-----1:40 PM-----

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